DOODLE REQUIREMENTS:

• Doodles have their own pricing structure! If you are booking yourself as opposed to contacting us to book, please book accordingly. We reserve the right to charge you the difference if the dog is not booked correctly online. As of 2/1/23.

  IF YOUR DOG IS MATTED…

• You MUST disclose to us at time of booking that your dog is matted. Please email, call, or text us.

• A matted dog takes us much longer, therefore we must know ahead of time so we can make sure we have the time to finish.

• If you DO NOT disclose that your dog is matted, we reserve the right to refuse service upon arrival, as it would be unfair to our other clients to take time away from them.

• We reserve the right to add on a ‘matted dog fee’ of $25 per hour that it takes us to remove the matts from your dog.

• If you bring us a severely matted dog, we will require pre-payment for your next grooming appointment which MUST be made within the 6 weeks.

  If you are unsure if your dog is matted, please try to part the hair. If you cannot see the skin, your dog is matted. If there are knots, the coat feels like tangled cotton, or it is clumped together, your dog is matted.

  Our goal is not to discourage you from bringing your dog to be groomed, but your dog’s health and well-being is our top priority. Matting makes the dog’s skin deteriorate rapidly, and it can cause sores and rashes which can turn into a breeding ground for bacteria and maggots. We want to see your dogs remain happy and healthy.

  In order to prevent your dog from getting matted, your dog must be brushed on a regular basis. Your dog also should be groomed every 4-6 weeks to keep their coat in top shape.